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Integrations
Vonage Unified Communications

Vonage Unified Communications

Gratis

Pembelian in-app

Penilaian

Belum ada nilai
Instalasi

544
Pengembang

Bitrix24 Integrations

Deskripsi

Take advantage from integration with Vonage telephony to implement scenarios needed for your business:

Registered inbound calls and automatic generation of leads/contacts/deals depending on Bitrix24 settings;
Automatic call card with client details to save time on searching of information prior to responding to a call;
Saved call record with direct playback inside CRM slider;
Call tracking support within Bitrix24 Sales Intelligence;
Callback support for CRM order forms, as well as click2call for outbound calls directly inside CRM slider.

No more missed calls! Get all the advantages offered by Vonage telephony and Bitrix24! Your sale managers won't have to guess what clients are calling; now they are able to individually welcome them, access a complete communication history and concentrate on selling instead of data collecting.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

Petunjuk instalasi

Dukungan teknis

Keamanan data

Ditambahkan: 06/15/2020

Dukungan teknis

https://helpdesk.bitrix24.com/ticket.php

Petunjuk instalasi

Complete standard installation from Bitrix24.Market and proceed with the following steps:

For Bitrix24 administrator:

Authorize application with your Vonage account.
Enter the telephone number you will make calls through.
Configure settings for inbound and outbound calls.
Select Vonage as your telephony provider.

For all users who want to process calls in Bitrix24:

Authorize application with your Vonage account.

Keamanan data

Lihat lebih lanjut

Vonage Unified Communications

Aplikasi meminta izin untuk mengakses data:

CRM

full access: view, create, edit and delete leads, contacts, companies, deals, invoices, quotes, activities, user fields etc.

Telephony

restricted access: view, create, edit and delete outgoing call lines; search CRM clients by phone number; view, create, edit and delete SIP lines; manage call info pane and view call statistics

Pengguna (minimum)

baca daftar pengguna dan nama tanpa informasi kontak

Chat and Notifications

full access: view, create, edit and delete chats and messages; connect users to chats; edit chats; read all chat messages

Telephony (outbound calls)

restricted access: make outgoing calls via built-in telephony

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Vonage Unified Communications

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